I. Name and Address of the Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States as well as other data protection provisions is:
BITECC GmbH
Schwedenschanze 56
49809 Lingen
Germany
Tel.: +49 591-31963955
E-Mail: info@bitecc.de
Website: www.bitecc.de
II. General Information on Data Processing
1. Scope and Purpose of Processing Personal Data
We generally process the personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The processing of personal data of our users is regularly carried out only with the consent of the user (e.g., through the use of a cookie banner). An exception applies in cases where obtaining prior consent is not possible for practical reasons and the processing of the data is permitted by legal provisions.
2. Legal Basis for the Processing of Personal Data
Where we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis.
When the processing of personal data is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing operations necessary to carry out pre-contractual measures.
If processing of personal data is necessary to comply with a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party, and the interests, fundamental rights, and freedoms of the data subject do not override the first-mentioned interest, then Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.
3. Data Deletion and Storage Period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Further storage may take place if this has been provided for by the European or national legislator in EU regulations, laws, or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned regulations expires, unless further storage of the data is necessary for the conclusion or fulfillment of a contract.
4. Data Transmission to Third Parties, Processors, and Joint Controllers
We only transmit personal data if the transmission is lawful under the applicable data protection laws. This may be the case, for example, if we are legally obliged to transfer data to (investigative) authorities. Transmission may also occur if we transfer personal data to processors or share them with joint controllers.
Where possible or legally required, each data transfer will be documented in writing and regulated through clearly defined rights and obligations. For example, we conclude contracts with our processors that aim to protect your personal data.
If a data transfer takes place, you will be informed accordingly.
III. Provision of the Website and Creation of Log Files
1. Description and Scope of Data Processing
Each time our website is accessed, our system (and possibly also the system of our hosting provider) automatically collects data and information from the computer system of the accessing computer.
As a rule, the following data is collected:
The user’s IP address
Date and time of access
This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal Basis for Data Processing
The legal basis for the temporary storage of data and log files is Art. 6 (1) lit. f GDPR.
3. Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
Storage in log files is carried out to ensure the functionality of the website. In addition, the data helps us to optimize the website and ensure the security of our IT systems. No evaluation of the data for marketing purposes takes place in this context.
Our legitimate interest in data processing pursuant to Art. 6 (1) lit. f GDPR also lies in these purposes.
4. Storage Duration
The data is deleted as soon as it is no longer required to achieve the purpose of its collection. In the case of collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after no more than seven days. Storage beyond this period is possible for security reasons (e.g., to clarify criminal offenses). In such cases, users’ IP addresses are deleted or anonymized so that assignment to the accessing client is no longer possible.
5. Right to Object and Removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no option for the user to object.
IV. Use of Cookies
a) Description and Scope of Data Processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change (e.g., login information, website settings, etc.).
We also use cookies on our website that enable an analysis of users’ browsing behavior. In this way, data can be transmitted regarding, for example, the frequency of page views or the use of website functions.
The data collected in this way is pseudonymized by technical measures. Therefore, assignment of the data to the accessing user is no longer possible. The data is not stored together with other personal data of the users.
When accessing our website, users are informed by an info banner (cookie banner) about the use of cookies for analysis purposes and referred to this privacy policy. Use of cookies for analysis purposes (or audience measurement) requires your consent. Consent is only given by clicking on the relevant button in the info banner. No processing for analysis purposes takes place without your consent. A note may also be provided on how to prevent the storage of cookies in the browser settings.
b) Legal Basis for Data Processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f GDPR.
The legal basis for the processing of personal data using cookies for analysis and audience measurement purposes, where the user has given consent, is Art. 6 (1) lit. a GDPR.
c) Purpose of Data Processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser is recognized again even after a page change.
The user data collected by technically necessary cookies is not used to create user profiles.
The use of analysis cookies is for the purpose of improving the quality of our website and its content. Through analysis cookies, we learn how the website is used and can thus continuously optimize our offer.
Our legitimate interest in processing personal data pursuant to Art. 6 (1) lit. f GDPR also lies in these purposes and, for analysis purposes, in accordance with Art. 6 (1) lit. a GDPR.
d) Storage Duration, Objection and Removal Options
Cookies are stored on the user’s computer and transmitted from there to our website. Therefore, you as the user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also happen automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
V. Contact Form and Email Contact
1. Description and Scope of Data Processing
A contact form is available on our website which can be used for electronic communication. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are typically:
First name and last name
Email address
Subject and message content
At the time of sending the message, the following data is also stored:
The user’s IP address
Date and time of transmission
Alternatively, contact via the provided email address is possible. In this case, the personal data of the user transmitted with the email will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
2. Legal Basis for Data Processing
The legal basis for the processing of the data is Art. 6 (1) lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) lit. f GDPR. If the email contact aims at concluding a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR.
3. Purpose of Data Processing
The processing of personal data from the input mask serves solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Storage Duration
The data is deleted as soon as it is no longer required to achieve the purpose of its collection. For the personal data from the contact form input mask and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Right to Object and Removal
The user has the possibility at any time to revoke their consent to the processing of personal data. If the user contacts us by email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting will be deleted in this case.
VI. Web Analytics by Google Analytics
1. Scope of Personal Data Processing
We use the software Google Analytics (with anonymization function) on our website. The operator of Google Analytics is:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Analytics uses so-called cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there.
We have activated IP anonymization on this website. This means that your IP address will be shortened beforehand by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services relating to website and internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
2. Legal Basis for the Processing of Personal Data
The legal basis for the use of Google Analytics is your consent pursuant to Art. 6 (1) lit. a GDPR.
3. Purpose of Data Processing
The purpose of using Google Analytics is to analyze the flow of visitors to our website. From the analysis of the data obtained, we can compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness.
4. Storage Duration
Data stored by Google at user and event level, which are linked to cookies, user IDs (e.g., User-ID), or advertising IDs, are anonymized or deleted after 14 months. Details on this can be found under: https://support.google.com/analytics/answer/7667196
5. Right to Object and Removal
You can prevent the storage of cookies by setting your browser software accordingly. However, please note that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout
Further information on terms of use and data protection can be found at:
https://www.google.com/analytics/terms/de.html
and
https://policies.google.com/?hl=en
VII. Twitter (X) and Reddit
Twitter (X)
We maintain a profile on Twitter (X). The provider is X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
When you use Twitter and its functions, data is transferred to X Corp. and processed there. Please note that we have no influence on the scope of the data that Twitter collects and how it is used. Twitter states that it stores and uses personal information such as IP address, device information, and activities on the platform for advertising and analytics purposes.
Further information can be found in Twitter’s privacy policy:
https://twitter.com/en/privacy
We also maintain a profile on Reddit. The provider is Reddit, Inc., 548 Market Street #16093, San Francisco, CA 94104, USA.
When interacting with our Reddit profile, Reddit collects and processes various personal data, including user content, device and log information, and interaction behavior. Reddit may use this information for targeted advertising and analytics, both within and outside of Reddit.
Further information can be found in Reddit’s privacy policy:
https://www.redditinc.com/policies/privacy-policy
VIII. Social Media Profiles
We maintain publicly accessible profiles on various social networks. The individual social networks we use are listed below.
Social networks such as Facebook, Instagram, LinkedIn, Xing, YouTube, or TikTok can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g., Like buttons or advertising banners). Visiting our social media profiles triggers numerous data protection-relevant processing operations.
1. Description and Scope of Data Processing
If you are logged into your social media account and visit our profile, the operator of the social media portal can assign this visit to your user account. Your personal data may also be collected under certain circumstances, even if you are not logged in or do not have an account with the respective social media portal. This data is collected, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media portal. If you have an account with the social network, interest-based advertising may be displayed on all devices on which you are or have been logged in.
Please also note that we cannot track all processing steps on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
2. Legal Basis for Data Processing
Our social media presence is intended to ensure the broadest possible presence on the Internet. This constitutes a legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g., consent pursuant to Art. 6 (1) lit. a GDPR).
3. Responsibility and Assertion of Rights
If you visit one of our social media profiles, we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You may assert your rights (information, rectification, erasure, restriction of processing, data portability, and complaint) both against us and against the operator of the respective social media portal.
Please note that despite joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options largely depend on the corporate policy of the respective provider.
4. Storage Duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storage no longer applies, you request us to delete it, you revoke your consent to storage, or the purpose for data storage ceases to apply. Stored cookies remain on your end device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.
We have no influence on the storage duration of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g., in their privacy policy, see links above).
IX. Use of Video Conferencing Tools
We use online conference tools to communicate with our customers and other interested parties. The specific tools we use are listed below.
1. Description and Scope of Data Processing
If you communicate with us via video or audio conferencing over the internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool. The conferencing tools collect all data that you provide/input in order to use the tools (in particular, your email address and/or telephone number).
In addition, the conferencing tools process the duration of the conference, start and end times of participation, number of participants, and other “contextual information” in connection with the communication process (metadata). Furthermore, the provider of the tool processes all technical data that are necessary for the handling of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera, microphone or speaker type, as well as the type of connection.
If content is exchanged, uploaded, or otherwise made available within the tool, it will also be stored on the tool providers’ servers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.
2. Legal Basis for Data Processing
The legal basis is Art. 6 (1) lit. b GDPR, insofar as the conferencing tool is used for contractual performance or contract initiation.
Otherwise, the legal basis is Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the effective conduct of online conferences.
If consent has been obtained, the use is based on Art. 6 (1) lit. a GDPR; consent may be revoked at any time.
3. Purpose of Data Processing
The purpose of data processing is to conduct online meetings, video, and/or audio conferences with (potential) contractual partners or interested parties.
4. Tools Used
We use the following conferencing tools:
Jitsi Meet (self-hosted version, no data transmission to third parties)
Microsoft Teams (Microsoft Ireland Operations Limited, Dublin)
Zoom Video Communications, Inc. (USA)
Google Meet (Google Ireland Limited, Dublin)
The providers act partially as processors in accordance with Art. 28 GDPR.
X. Mautic (Marketing Automation)
We use the open-source software Mautic for marketing automation purposes. The operator is:
Acquia Inc., 53 State Street, Boston, MA 02109, USA.
Mautic uses cookies that enable an analysis of your use of our website. The information generated is stored on our servers. We use Mautic to better adapt our marketing measures to the interests of our website visitors.
Legal basis: Art. 6 (1) lit. a GDPR (consent).
Storage duration: Data is stored until you revoke your consent.
XI. Cal.com (Booking Tool)
We use Cal.com to enable the booking of appointments online. The operator is:
Cal.com, Inc., 2261 Market Street #4107, San Francisco, CA 94114, USA.
When you make a booking, the data you provide (name, email address, date/time of appointment, and possibly further information) is transmitted to Cal.com and stored there. The data is used exclusively to coordinate appointments.
Legal basis: Art. 6 (1) lit. b GDPR (performance of contract).
XII. Rights of the Data Subject
If your personal data is processed, you are a data subject within the meaning of the GDPR, and you have the following rights against the controller:
Right of Access (Art. 15 GDPR)
Right to Rectification (Art. 16 GDPR)
Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR)
Right to Restriction of Processing (Art. 18 GDPR)
Right to Data Portability (Art. 20 GDPR)
Right to Object (Art. 21 GDPR)
Right to Withdraw Consent (Art. 7 (3) GDPR)
Right to Lodge a Complaint with a Supervisory Authority (Art. 77 GDPR)
XIII. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time with effect for the future. A current version is always available on our website. Please visit the website regularly and inform yourself about the applicable Privacy Policy.
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